Đề thi TOEIC rút gọn ngày 18/08/2025

To: Employees

From: Dax Shepard

Date: Tue. 12. June 2007 14:58:23

This message is being posted to all employees. First of all, I'm pleased to announce that Dale Spencer was appointed as the district manager.

As you know, it's fairly common for our employees to receive positive feedback from coworkers, but Dale's case is _____(1)

For the past few weeks, we have received many letters from customers expressing their _____(2).

They often said that Dale is exceptionally patient, courteous and quick to respond to special requests from his customers.

This sort of commitment indicates that Dale puts customer _____(3) before anything else.

Charity Hospital is looking for an organized, motivated individual to fill the position of Director of Dining Services, starting August 15th.

Responsibilities of the position include planning weekly meals for patients, managing a staff of thirty food service workers, and placing food supplies orders every month. You may also be asked to organize food for special events, such as hospital benefits.

The successful applicant will have at least five years' experience working as a manger in some business field, and a university degree. Specific experience in the hospitality industry is preferred, but not required.

Interested individuals should pick up an application from the Food Service Department at Charity Hospital, which is located on the first floor of the hospital. Please fill out the application and submit it, along with 2 reference letters and a cover letter, by July 24, 2007. Applications will be available starting June 21, 2007.

To: Holiday Hotel (Hotel@hhtel.com)
From: Morris Knowles (mknow@bayanet.com)
Subject: Check-out policy
Date: November 4 2006

Dear Sir,

I recently made an online reservation, but I have just realized that I do not know your check-out policy. I would like to leave around lunch time. In fact, I plan to have a lunchtime business meeting in the hotel restaurant before leaving. I really don't want to carry my bags with me during the meeting. Is it possible to check out at around 2:00 p.m.?

Sincerely,
Morris Knowles

To: mknowles@bayanet.com
From: Hotel@hhtel.com
Subject: Re: Check-out policy
Date: November 5 2006

Dear Mr. Knowles,

Here is a copy of our check-out policy.

Holiday Hotel Check-out Procedure
Thank you for staying at Holiday Hotel. We hope you have enjoyed your stay. Please note that check-out time is 11:00 a.m. If you have pre-paid for your room, simply leave your key on the dresser and have a nice day. If you have not pre-paid, you may pay the receptionist by check or credit card in the hotel lobby. If you need assistance, you may dial the hotel secretary on extension 611.

I'm afraid you will need to leave your room by our check-out time of 11:00 a.m. However, we would be happy to store your luggage at the front desk while you conduct your meeting.