Thi thử TOEIC
Đề ngày 02/09/2019

Thời gian làm bài: 20 phút

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Mark your answer on your answer sheet.
Mark your answer on your answer sheet.


5. What will Pedro and his wife do?
6. When will Pedro probably leave his job?
7. What will Pedro probably do before he leaves?


8. When will the blood drive take place?
9. Where will the event take place?
10. How long will the blood drive last?


11. The Sales Department holds a meeting _____
12. You should investigate to see if there are any _____ to costly hospital stays.
13. Though far from _____, the study conducted by The Caratini Business Center identifies some of the issues affecting business decisions in small companies.


Questions 14 - 16:

Reading text:

Ace Supplies, a Paris-based firm _____(1) in office supplies, announced its plan to relocate its headquarters.

After decades of progress and growth, Ace Supplies found itself needing extra facilities. Storage rooms are also filled to capacity. _____(2), the inadequate number of employees parking space is another concern of the company.

But the most important challenge that lies ahead is _____(3) to move quickly to the new headquarters without affecting work.

14. (1)
15. (2)
16. (3)


Questions 17 - 20:

Reading text:

Dear Mr. Ritter,

Your account with The Professional's Closet has been approved for credit. We would like to inform you that your account number is 987-6698-98744. Please inform your personnel to be sure to include this account number on any documents and correspondence directed to The Professional's Closet. We welcome you to our family of customers and hope that you will be satisfied with our company's exceptional service.

As our way of saying thank you for opening your new account with us, we are offering you a ten percent discount on all copy paper and notebooks ordered in the month of July. As stated in the terms and conditions of your account with The Professional's Closet, which you will find in the enclosed contract agreement, you are also entitled to a twenty percent discount on your first order of $500 or more.

If you have any questions regarding our credit policy, please contact Jill Bunt, our Credit Manager, who will be more than happy to discuss your account with you. Additionally, if you would like to take advantage of our automatic monthly order system, please call Howard Hale, the Sales Supervisor.

We will be looking forward to your orders and to the opportunity of serving you.


Jennifer Teller
Director, The professional's Closet

17. Why did Jennifer Teller write this letter?
18. What type of product does the Professional's Closet probably sell?
19. What is one clause written in the terms and conditions of Professional's Closet?
20. Why would Mr. Ritter contact Howard Hale?


Questions 21 - 25:

Reading text 1:

Advanced Financial
244 Harbor Rd.
Portland, ME

June 22, 2007

Dear Mr. Benson,

I have written to you several times over the past two months requesting an explanation on why you have failed to bring your account with us up-to-date.

By ignoring these requests, you are damaging the excellent credit record you had previously maintained with our company. In addition, every month that you fail to pay your account, you receive a $25 late payment fee. As of the date of this letter, your account balance is $235.04.

Unless I hear from you within ten days, I will have no other choice but to turn your account over to a debt collection agency. I am sorry that we must take such drastic action but I am afraid you leave us no choice. You can preserve your credit rating by sending us a check for the amount stated above.


Ross Gunter
Director of Accounting
Advanced Financial

Reading text 2:

Advanced Financial
244 Harbor Rd.
Portland, ME

July 8, 2007

Dear Mr. Benson

Thank you for your letter. You deserve an explanation for what went wrong in our accounting department, and I hope that this letter will help resolve our recent error. It has taken a lot of time to find out what happened, so please accept our apologies for the delay in this response.

A thorough look at our records revealed that we did receive your April payment on time, as you stated in your letter of June 25. However, it was credited to an account which bears a similar name to yours. Therefore, we began sending you our standard notices requesting payment, in keeping with our routine policy.

I am sorry for all the distress we have caused you. You have been a valued customer of ours for a long time and we appreciate your understanding. To express our sincerest apologies, we would like to send you a $175 gift certificate to The Wilson Spa and Massage Center.


Ross Gunter
Director of Accounting,
Advanced Financial

21. What is the purpose of the first letter?
22. In the first letter the word "drastic" in paragraph 3, is closest in meaning to
23. What problem did the accounting department discover?
24. How does the company apologize for their mistakes?
25. What can be inferred about Mr. Benson?

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