Thi thử TOEIC
Đề ngày 15/10/2018

Thời gian làm bài: 19 phút

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Mark your answer on your answer sheet.
Mark your answer on your answer sheet.


5. What color is the jacket?
6. Why is the man returning it to the store?
7. How much did the man pay for it?


8. What can be seen from the guest's room?
9. Where does the speaker ask the guest to park?
10. What is free for hotel guests?


11. Over the past four years around 120 young people _____ in Get Hooked on Fishing.
12. It is in the best _____ of the company to comply with environmental regulations although this may cut into its profits.
13. The _____ fee for any of the Logistics Management courses is €25 a person.


Questions 14 - 16:

Reading text:

Melissa Broestl

916 Windy Way

Cottonwood, Australia

Dear Melissa,

Thank you so much for giving me your ticket to the Dana Gallery art show last night. I was able to _____(1) the event with some friends, and we had a great time.

As you know, the featured artist was the sculptor Teresa Friedman. She is from Cottonwood, and she has become quite famous for the unique style of shapes and the unusual _____(2) she uses. Her collection of figures made from roofing nails was particularly striking.

I wish you could have been there to enjoy the show with us. Mr. Constantine, the gallery owner, told me to give you his regards. I was unaware the two of you have known each other for more than twenty years.

Thanks again for the ticket, Melissa. I hope I can return the _____(3) in the future.


Zach DeLorm

14. (1)
15. (2)
16. (3)


Questions 17 - 19:

Reading text:

Time Day One Day Two
8:15 - 10:00 Starting an E-Business
(also available online)
Designing a Functional Website 
Mastering E-commerce
Internet Technology
Choosing an Internet Provider 
Understanding Search Engines
10:30 - 12:00 Online Advertising
(also available online)
Writing Sales Copy for the Web 
Marketing your Product Online
Outsourcing Online
The Advantages of Hiring Freelancers 
How to Find a Freelancer
12:00 - 1:15                                          Lunch  
1:15 - 2:45 Keeping Track of Finances
Basic Rules of Accounting 
Important Tax Laws
Shipping Products (also available online)
How to Create a Simple Online order Form 
How to Minimize Shipping Problems
2:45 - 3:15                                     Coffee Break  
3:15 - 4:45 Advice from Successful E-business Owners
Mark Henrich, President of IP Media Online 
Linda Orlick, co-founder of Intelligent
Designs, an online web design company
George Tulane, author of "E-Business and You"
This portion of the seminar has not been determined.
contact Brent Sprites, Event Coordinator, for more information.

17. What subject will mainly be covered in the seminar?
18. What is TRUE about the Shipping Products seminar?
19. Who is George Tulane?


Questions 20 - 24:

Reading text 1:

25 Gunter Rd.
Philadelphia, PA

May 22, 2007

Mr. Daniel Gorman, Office Manager
TSC Investments
76 Washington Rd.
Philadelphia, PA

Dear Mr. Gorman,

This letter is to advise you that, for a limited period of time, Budget Office Supplies (BOS) is reducing prices on certain items in our catalog. Take a moment to review the enclosed catalog. I have circled in red ink the items that are temporarily reduced. You should really take advantage of these prices.

If you wish to order large quantities or make special shipping arrangements, please give me a call and we will try to work out mutually acceptable terms and conditions. Did you now that Budge Office Supplies also offers an express delivery service, which means that you can order an item from the catalogue and receive it in less than two days? This service is free for all orders of $200 or more. Plus, you can feel safe placing an order with our company: we have never received a customer complaint.

In any event, get your order in now, as these prices are only in effect until June 23. I hope you can benefit from these discounts.

Scott Tuttle
Sales Director

Reading text 2:

Attn: All BOS employees

On June 15 we received a negative letter form one of our most valued customers, GMS Printers. The company ordered two new SP Laser jet printers from our catalogue on May 29 and requested the free express delivery service. Unfortunately, the printers did not arrive until June 6. Due to the shipping delay, the company lost a deal with a key client because it was unable to produce a report on time. As you can imagine, GMS Printers is not very happy with our service. It has returned the printers and asked for a full refund. The managers have investigated the shipping delay and discovered that an employee failed to enter the order into our database correctly. To prevent this problem from happening in the future, the managers have decided to implement a system of double-checking order. Starting immediately all orders must be entered into the database and then confirmed by a supervisor before they are sent. Let's make sure our work is as efficient and reliable as it can be.

20. What is included with the letter?
21. How could someone arrange for special order to be shipped?
22. Which of the following is TRUE about the order discussed in the memo?
23. What happened as a result of the delay?
24. Why did Budget Office Supplies decide to introduce the new system?

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