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Đề thi thử TOEIC: Mã đề PESTLE

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Questions 1 - 4:

Reading text:

Notice for All Staff

The shopping mall our store is located in will be closed from December 24 to 26. _____(1), some of you will be coming in on December 24 to set up for our post-holiday sale. The guard who usually opens the mall doors in the morning is off duty during this time. _____(2). Daniel Monahan is the most senior staff member, so I will give it to him, and he will let everyone inside.

It is vital that you _____(3) Daniel at the entrance at exactly 10 am. We don't want to waste time making him go back and forth to open the doors, so please be considerate and arrive as _____(4) as you can.

Thank you for your understanding.

Alison Culpepper
Store manager

1. (1)
2. (2)
3. (3)
4. (4)
Questions 5 - 7:

Reading text:

Italian Festival a Big Success

New York's annual Italian Cultural Festival once again proved extremely popular with people around the city. The festival _____(1) to an end last night with a free performance of the opera "Carmen" in Central Park.

Organizers are suggesting that over 20, 000 people attended last night's event. A further 100, 000 people are believed to have taken part in some of the festival's other _____(2)

The head of the festival's organizing committee, Angela di Venuto, was very delighted with this year's turnout: "It's great that so many New Yorkers come out to celebrate this great city's Italian heritage. " She suggested that next year's festival would be even bigger, with more events and performances planned.

New York City mayor Bob Gordon, who was in _____(3) at last night's opera, was also thrilled with the success of this year's festival. He said that events such as this "prove what an amazing city New York is. "

5. (1)
6. (2)
7. (3)
Questions 8 - 10:

Reading text:

When your company has a job opening, it is important to hire the right person for the job. The job interview offers you, the employer, an opportunity to get to know each _____(1) and assess his or her ability to do the job.

You will have many questions for the applicants, but you should also _____(2) ready for questions from them.

In addition to understanding the job duties, they may want to know about _____(3) offered by your company such as vacations and health care.

8. (1)
9. (2)
10. (3)
Questions 11 - 14:

Reading text:

To: Denise Brooks (
From: Nelson Lee (
Subject: Acton
Date: January 18

Hello Denise,

As you know, I have an appointment with a potential client from Acton, the firm interested in purchasing our computer components on a regular basis. Since the meeting will take place in a few days, I have been hard at work trying to finalize a sales _____(1).

However, I seem to have misplaced the copy that I printed out. Although I have the file on my hard drive, the printed one is especially important because I wrote some notes on it. _____(2). Could you please check whether the draft was filed away by mistake? _____(3) I can get that particular copy back, I’ll have to go over the one I have and make notes again. It’s essential that we secure the Acton as a _____(4), so I would really appreciate it if you could locate the missing document for me. Thank you.

Nelson Lee

11. (1)
12. (2)
13. (3)
14. (4)


Questions 15 - 18:

Reading text:


Forest Lawn Country Club is now accepting applications for new memberships!

Please be aware of the following dates:
- May 7: Final day of submissions for membership applicants
- May 10: Golf course closed for maintenance
- May 25: Meeting for board of directors / membership selection
- May 31: Welcome barbecue for new members

The swimming facilities will open for all members this weekend. The hours will be 9 a.m. to 8 p.m. on weekdays and 7 a.m. to 10 p.m. on weekends. Junior men's and women's golf lessons will begin this month. You can ask for a form and register at the front desk.

Please note:
The outdoor patio is now open. Please remember that all members using the patio are requested to only smoke in the specified areas.

Those who would like to rent a locker for this season are asked to contact Ms. Simmons at the housekeeping office.

Also, remember there is no parking allowed in front of the main entrance. Any vehicles parked in that area will be towed at the owner's expense.

*If you have any other questions, please contact Lois Robinson at 555-6996 extension 4.

15. For whom in the Forest Lawn Country Club is the notice intended?
16. When will the golf course be closed for maintenance?
17. How can members register for a golf lesson?
18. What will happen if a vehicle is parked in front of the main entrance?
Questions 19 - 20:

Reading text:

Sarah Badler, Director of Marketing and Sales
Victory Cosmetics
29 Singer Ave., 5th Floor 
Los Angeles, CA

July 7 

June Chadwick 
Visitor Promotional Productions
523 Duncan Street, Room 12 
Los Angeles, CA 

Dear Ms. Chadwick, 

We at Victory Cosmetics would like to extend our thanks and gratitude for the wonderful work you and your promotional team have done for our newest line of perfumes. The advertisements you created for both print and television are fantastic. Your promotional strategy has paid off as we've already started earning revenues after just the first sales quarter.

This has been the most profitable launch of any Victory product in the last 20 years. You have done a tremendous job, and we look forward to working with your firm again. With this letter you will find an enclosed bonus check which we would like you to use for a small celebration with your staff. This is just our way of saying thank you.

Sincerely yours,
Sarah Badler 
Director of Marketing and Sales 
Victory Cosmetics  

19. What is the purpose of the letter?
20. What does Ms. Badler say about the recent product launch?
Questions 21 - 22:

Reading text:

Seattle Library Networking Cards!

The office of Activities & Program is pleased to announce that we have partnered with Print Digital Plus to offer you custom Library Networking Cards. To order your personal set of cards, please visit: New Seattle Library users that enrolled in a membership after January 2008 will have their information uploaded by the second week of March. If you need networking cards before then, please contact Print Digital Plus to place a separate order. Their contact information is provided at the end of this memorandum.

Orders can be placed in quantities of 100 ($50.00), 250 ($60.00), and 500 ($75.00). All card orders will be shipped to the Office of Activities and Programs in 160 Thorndike Hall. You will be contacted for pick-up via e-mail once your order has arrived.

Should you have any questions about this product, please do not hesitate to contact Print Digital Plus at 631-738-8100.

21. According to the memorandum, what is true about the service?
22. How can a library member order a networking card?
Questions 23 - 26:

Reading text:

Lester Beebe Hits Stage in South Bend
By Adam Brown

A musical version of Michelle Gable's novel The Triumph of Lester Beebe is set to premiere next month on May 22. -[1]-. Set in South Bend, the show is the story of a teenage boy who is the son of an automobile factory worker in the 1960s. The book became a favorite of young adult readers when it was first printed in 1968. -[2]-.

Producers Todd Carlisle and Emma Wright were not even born when the book was first released but say they identified with Lester Beebe's adolescent struggles when first reading the story. "Lester Beebe isn't just a teenager from South Bend," says Carlisle, "he could be a young person from anywhere." In addition to being the show's producers, Carlisle and Wright manage the Eden Playhouse in South Bend. -[3]-. According to Wright, the area is not well-known for musical productions, but she hopes The Triumph of Lester Beebe will change that. "Todd and I are also counting on local interest to help in building an audience for the show," she said.

Playing the role of Beebe is actor Henry Thomas. Veteran performer Neil Chandler plays his father, while the roles of Beebe's sisters, Mandy and Corinne, will be realized by Stephanie O'Connor and Audrey Blanco. Following the run in South Bend, Carlisle and Wright will take the show to New York in August for its Broadway debut. -[4]-. Tickets for the South Bend show are on sale now through the Eden Playhouse at 555-0493.

23. What is the article mainly about?
24. What is NOT indicated about The Triumph of Lester Beebe?
25. The word "realized" is closest in meaning to
26. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Its popularity earned it widespread acclaim and, ultimately, translation into 32 languages."
Questions 27 - 28:

Reading text:

NEW YORK - Synchia Enterprises, Inc. announced Monday that it has named Gary Myers as its new chief financial officer. Myers, formerly executive vice president and CFO at LoveJoy Co., will begin his new position June 12th. He will report directly to the Synchia Chairman and chief executive, Michael Spooner.

Myers, 52, replaces Cathy Fines, who is moving over to run Synchia's fledgling on-line music sales operation. There had been talk of moving Fines out of the CFO position for weeks, as Synchia's earnings came in below target and the company's stock faltered.

"Gary has a track record of helping companies to generate greater value, and his expertise in financial management, in addition to his significant experience in the consumer business, will boost our growth across the company," Spooner said in a written statement.

27. What is happening at Synchia Enterprises?
28. According to the article, why is this change being made?
Questions 29 - 32:

Reading text:


Visitors and tour groups are welcome to view Bennett House from Tuesday through Saturday from 10 A.M. until 5 P.M. Groups of 10 or more are asked to make reservations a day in advance. Those who fail to do so may face significant waiting times. Admission is free, but cash boxes are located at the entrance and gift shop, where donations are gratefully accepted.

Bennett House can also arrange guided visits for students or tour groups for a flat fee of $25. -[1]-. All guests will receive informational brochures, which include history and facts about the Victorian-era home and the art and furniture contained in the rooms. -[2]-. The brochures contain pictures and short biographies of the house's former inhabitants as well. -[3]-.

A gift boutique and a tea shop are located near the exit. Postcards, souvenirs, T-shirts, tins of English teas, and teacups are available for purchase. -[4]-. The gift shop will not be open during the off-season from January through March, but the rest of our facilities will remain in operation. Bennett House closes on all national holidays.

29. What advice is included in the information?
30. What is available for an additional charge?
31. What is NOT indicated about Bennett House?
32. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "All proceeds from items sold go towards the preservation of this historic building."
Questions 33 - 34:

Reading text:

Mario Ramsay
I feel really drowsy these days. I lack motivation for almost everything and am always tired.
5:04 P.M.


Lauren Stewart
Do you get enough exercise?
5:06 P.M.


Mario Ramsay
No way. I don’t have time to exercise because I’m always working.
5:07 P.M.


Lauren Stewart
Working is important, but your health should come before anything. Why don’t you join our running club?
5:10 P.M.


Mario Ramsay
You’re right. But your club has been meeting for a while now. I don’t know if I can catch up with the current members.
5:11 P.M.


Lauren Stewart
Don’t worry. You’ll be fine, and, hey, it’s better late than never.
5:13 P.M.


Mario Ramsay
All right. I’ll only be available on weekends though.
5:14 P.M.


Lauren Stewart
That is not a problem. We work out on weekends, too.
5:16 P.M.

33. At 5:13 P.M., what does Mr. Stewart mean when he writes, “it’s better late than never”?
34. What is indicated about Mr. Stewart?
Questions 35 - 37:

Reading text:

Jason Avery has been a professional comedian for over fifteen years. As he says, "It's not easy to make people laugh every night. As a comedian, you have to keep inventing new jokes all the time to keep the public happy." Obviously, Mr. Avery has been very successful doing this. He has appeared on many popular television shows and has been a guest of the President at special ceremonies. Avery's most recent works, in addition to television shows, have been several popular movies and cable broadcast comedy programs. He also frequently donates his time to charity events to help raise money for children in need. The most rewarding part of his job, Avery says, is to see people smile. As Avery says, "It's a hard job, but someone has to do it!"

35. What is Avery's occupation?
36. Who benefits from Avery's charity performances?
37. What does Avery like best about his job?
Questions 38 - 41:

Reading text:

A Very Fruity Idea

Our cities are filled with trees, and the vast majority of those trees produce edible fruits. -[1]-. But with no one to collect and process them, most simply fall to the ground and rot, wasting a potentially excellent source of nutrition.

One new organization wants to change that. -[2]-. Fresh From The Tree is a non-profit group that aims to collect as much fruit as possible from the city's trees, and then make it into delicious snacks that can be sold at low prices to local residents.

"We have been doing a survey of the locations of all the fruit trees in town," says co-founder Michaela Anderson. "Once we have identified a promising tree, we contact the homeowners and ask if we can pick the fruit for them. -[3]-. They usually don’t have time to manage it themselves."

After the volunteers collect the fruit, they give half of it to the owners of the residence, and keep the other half to turn into fruit pies, jams, sorbets, and other tasty but healthy desserts. The group only has a handful of volunteers at the moment but are hoping to recruit more in the coming months. -[4]-. They are also negotiating with the city to collect fruit from trees on government property.

38. What is the article mainly about?
39. What does Fresh From The Tree do with the fruit it collects?
40. According to the article, what do homeowners receive from Fresh From The Tree?
41. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Most of the residents accept the offer with pleasure."
Questions 42 - 45:

Reading text:

Baxter Communications
87 Hollowbrook Road
Bloomington, IL 61704

Melinda Armin
73 Lessenger Drive
Bloomington, IL 61704

Dear Ms. Armin,

Thank you for signing up for Baxter's Cable Plus package, which includes all the basic television channels plus movie and educational networks. -[1]-. This letter is to remind you of the terms of service as stipulated in the standard contract.

First and foremost, the account holder must use the cable service for lawful purposes only. -[2]-. It is strictly prohibited to copy any program for the purposes of distributing it on the Internet without the express permission of the program’s producers or of Baxter Communications. Similarly, profiting from a full or partial copy of a program through sale or rental is also forbidden. -[3]-.

Baxter agrees to maintain service for as long as the customer follows the stipulations and pays for use. Service includes continued delivery of cable programming, repairs, and general maintenance of the cable box. However, repairs or replacement due to damage or loss caused by the user is the financial responsibility of the client.

Baxter Communications is the top cable, Internet, and phone service provider in the city. -[4]-. As such, we look forward to many more years of doing business with you.


Otto Weed
Accounts manager, Baxter Communications

42. Why was the letter written?
43. What is mentioned about Baxter Communications?
44. Why might service users have to pay an additional fee?
45. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Failure to abide by any of these regulations could result in termination of services without further notice or even legal penalties."


Questions 46 - 50:

Reading text 1:

Date: Monday June 11, 2007 11:32:10
Subject: "Intro to Java" cancellation and tutoring alternative
From: Louis Vanegas

Hi all,

First, let me apologize for the fact that the "Intro to Java" course was cancelled. There were simply too few people signed up for the course. I also want to apologize for the manner in which the Continuing Education Department handled some of the logistics surrounding the course registration and refunds. The department is overwhelmed by work and continually short-staffed. Again, my apologies.

Although the course has been cancelled, you can still learn Java. I propose that you participate in small-group tutoring classes during the summer beginning next week. Details follow:

. Tutoring session days: Mondays
. Number of sessions: 8 (8 weeks)
. Time: 6:00 - 8:00 p.m
. Dates: Monday. June 18 - Monday, 13 August (We will skip the first week in August.)
. Where: 3rd floor computer lab, Tisch School, 832 Broadway, New York, NY 10003
(On the first day, we will meet in the lobby as you need a proper ID to access the building.)
. Cost: $30 per session
. Payment: $240 in cash, check, or money order payable on first day of class.

Please RSVP as soon as possible so I will have a good idea about the size of the group. Again, my apologies for the course cancellation.

Best regards,
Louis Vanegas

PS: More tutoring will be available at the end of the summer for those who might need more help.

Reading text 2:

Date: Tuesday June 12, 2007 15:22:00
Subject: Re: "Intro to Java" cancellation and tutoring alternative
From: Angela Wong (
To: Louis Vanegas (>

Dear Mr. Vanegas,

Thanks for the information. I would like to know if I could only attend the first four sessions since I have to be away for about a month. After I was notified of the cancellation this Monday, I made all my travel arrangements, including my flight ticket.

Please let me know if you will allow me to do this. I would really appreciate your prompt reply. Thank you.

Angela Wong

46. Why has the course been cancelled?
47. For whom is Mr Vanegas' e-mail intended?
48. What has Louis Vanegas suggested as an alternative to the course?
49. Why did Angela Wong write her e-mail?
50. How much will Ms. Wong pay for the course if Mr. Vanegas accepts her request?
Questions 51 - 55:

Reading text 1:


Department: Human Resources
Reports to: Human Resources Director

The Human Resources department is moving from its former location at our Wilmington location to our new facility in Arkansas. This will enable us to expand, necessitating the hiring of additional staff. In order to oversee the training of these new staff and the successful transition to our new location, we are seeking a highly organized, energetic individual to lead part of the expanded Human Resources team. We feel it is important to hire someone with connections and experience in the company, so we are initially only accepting applications from current staff, regardless of department.

Minimum Qualifications:
Education and Training: A master's degree in information management or business administration.

Work Experience:
. Ten years of experience in the field (at least two years with our company)
. Proven track-record of management and budgetary responsibilities
. Effective supervision of staff

Skills and Abilities:
. Proven record of accomplishment of outstanding management and supervisory skills, including the ability to train, direct, and motivate staff

Salary: commensurate with experience
Application Deadline: Open until filled

Reading text 2:

Re: HR Manager Position
Attachments: Christina_Appleby_resume2007.doc

Dear Mr. Blake,

I'm not sure if you remember me. We met at the company Christmas party last year. My name is Christina Appleby, and I work in the information systems department. My manager, Chris Knowles, recently informed me of a position that is opening in the Human Resources department for an HR manager and suggested that I apply for it.

I have attached my resume for you to look at, and I think you will find that my background is what you are looking for. As you will see, I've been working in this industry for more than twelve years, the past five of which I've been with this company. I hold an MBA from Sloan MIT. The team that I've been in charge of has consistently produced results on schedule, and I feel this demonstrates my ability to manage and motivate others.

I understand that the position would involve relocating, but this would be fine. My husband is actually considering a job in the same area as it so happens.

I'd be very pleased to meet with you to discuss my suitability for this position. Thank you for your consideration.

51. Where would this job posting most likely be seen?
52. Why is the HR department hiring a new manager?
53. How did Ms. Appleby find out about the job posting?
54. How long has Ms. Appleby worked for this company?
55. Why does Ms. Appleby say she would like to relocate?
Questions 56 - 60:

Reading text 1:

Today only! Our special offer will expire in 0 days, 17 hours, and 11 minutes.

BRILLIANT TECHWARE is offering Flash-805 distance recorders at 40% off the regular price.

The device's onboard microphone is outstanding at picking up any sound and reproducing it faithfully. Plus, our patented waveform analyzer technology reduces distortion automatically. This amazing recorder lets you remove unwanted sounds such as traffic noise and background chatter so that you only capture the sounds you want and need. It even has 50 percent more battery life than our previous models. The Flash-805 is a truly versatile tool with multiple applications for students, researchers, and reporters.

*Brilliant Techware provides free delivery on orders of $40 or above, except for items on promotion. For orders below $40, we charge $5 for delivery within North America and $10 for deliveries to most other parts of the world. For expedited shipping, there is a $5 surcharge.

Reading text 2:

Order Form

755 Orange Park
755 Orange Park
Miami, FL 32003

Customer Name: Chris Altman
Address: 11 Cornish Hill, Hesbitt, Bournemouth, UK
E-mail address:
Phone no.: 555-9100
Date: 10/17 11:23 A.M.

ORDER No.: 7891000

Product Code Description Price/unit Quantity Sub-total
3101805 Flash-805 distance recorder $145.00 1 unit $145.00
Less 40% discount
TOTAL $102.00

Each item can be discounted once only. Your purchase will appear on your credit card bank statement as BrilliantTech. All orders will ship from 3-4 business days of purchase. Cancellations may be made within 24 hours of a purchase.

Any customs taxes must be paid by customer.

Reading text 3:

Subject: Inquiry
Date: Thursday, October 17

To Whom It May Concern,

I ordered a Flash-805 distance recorder on your Web site this morning. My order number is 7891000. I told my coworker about my purchase, and she is also interested in ordering the same item since you offer the lowest price she has found on the Web. In addition, she was intrigued by its ability to reduce distortion automatically. I was wondering whether I could simply add her recorder to my current order. If so, would there be an additional fee to do that? We just wanted to see if we could save on shipping. Even if you cannot change my order, my friend will go ahead with the purchase anyway. I hope to hear from you today so that my friend can take advantage of this limited-time offer.


Chris Altman

56. What is NOT mentioned about the Flash-805 distance recorder?
57. What must customers do to take advantage of a special offer?
58. What is suggested about Mr. Altman?
59. What is the purpose of the e-mail?
60. What is true about Mr. Altman's colleague?
Questions 61 - 65:

Reading text 1:

Your Favorite Business Periodical, Big Success Magazine, Presents its
7th Annual Conference for Entrepreneurs

- Everything You Need to Know to Market Your Products Online -
You'll learn how to boost your Internet sales while managing your own online store.

April 5 from 10 A.M. to 5 P.M. at Traylor Hall

Featuring keynote speaker and winner of Big Success Magazine's Entrepreneur of the Year Award:
Kyle Rogan, Owner of Ottawa Intra Cycles

To register for this can't-miss event,
you must first complete Big Success Magazine's six-week online training course.

To sign up for the course, visit
If you have already completed the course and wish to attend the conference, please call (519)-575-8634.

Reading text 2:

To Harrison Marcoux
From Lilianne Maille
Subject Entrepreneur conference
Date February 12

Dear Mr. Marcoux,

We met at a networking event for new entrepreneurs in Toronto last month. You were telling me about the custom-made skateboard business you started last year. It hasn't been that long since I started my own line of cosmetics, so I could relate to some of the challenges you faced. Anyway, I remember that you said you were struggling a bit, so I'm writing to tell you about a conference that's coming up. I think it would be perfect for you because not only is it going to be held in your city, but it also focuses on exactly what you said you were having a hard time with. A friend of mine went to it last year when it took place in Kitchener, and she said it helped her a lot. I just registered for it. If you're interested in going, too, you can find details about it here:

Maybe I'll see you there.

Lilianne Maille

Reading text 3:

Big Success Magazine Leadership Course Registration Form

By registering for this invaluable course, you will receive six weeks of online training starting immediately and a DVD package in the mail. Upon completion, you will be entitled to attend Big Success Magazine events.

Contact Information Address
Name Harrison Marcoux Street 51 Fairwater Lane
E-mail City/Province Waterloo, Ontario
Phone 555-9368 Postal Code N2J 1A3
Credit Card Information
Card Type Wixcard
Card Number 0645-****-****-****
Payment Plan
1 payment of $786.00 billed now
3 payments of $262.00 billed now and over the next two months

This program has a 30-day, 100% satisfaction guarantee or your money back.

61. What is NOT true about the conference?
62. What most likely is Mr. Marcoux having difficulty doing?
63. What is suggested about Ms. Maille?
64. What is mentioned about the course?
65. Where will the conference take place?
Questions 66 - 70:

Reading text 1:

Boston Concert Hall

An internationally well-known theater production, Broken Promises, will be shown at the Boston Concert Hall from December 5 to 7. Periso Dramatists Award-winning playwright and director Lisa Adams has been on tour with her crew around the world since last month, visiting South Africa and Canada so far. Do not miss out on this once-in-a-lifetime chance to see the thought-provoking and enthralling play. Tickets are $90 each for the general public and $75 for members of the Boston Concert Hall. Tickets are available at the door or at A membership discount can be applied to up to 2 tickets per member. A complete list of the crew members, photos of the play from the past, and a brief background history of the playwright can also be viewed on the Web site.

Reading text 2:

To: Samuel Ferris (
From: Melinda Nafure (
Date: November 26
Subject: Broken Promises

Hi, Samuel.

Did you know that the play Broken Promises is coming to Boston in December? Since I personally know the director, as she used to live next door to me when I went to college in Sydney, I am eager to see her production and to talk to her. Would you like to watch the play with me? I will pay for the tickets if you say yes.


Reading text 3:

Boston Concert Hall Online Ticket

Broken Promises
December 6, 7:15 P.M.

Customer Name: Melinda Nafure
E-mail Address:

Admission for 2 ($75 each)
Seats: B25, B26

• Please print out this ticket and present it at the door for admission.
• Go on for cancellation or change of tickets.
Please show up at the concert hall 15 minutes before the stated time to be seated.
• There will be a brief picture-taking section after the play.

Thank you.

66. What is suggested about Broken Promises?
67. What is available on the Boston Concert Hall’s Website?
68. Who is Ms. Nafure?
69. What is indicated about Ms. Nafure?
70. What are ticket holders requested to do?

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