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Thời gian làm bài: 120 phút

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In the Listening test, you will be asked to demonstrate how well you understand spoken English. The entire Listening test will last approximately 45 minutes. There are four parts, and directions are given for each part. You must mark your answers on the separate answer sheet. Do not write your answers in your test book.


Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.


Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.


Directions: You will hear some conversations between two people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.


Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.


In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed. You must mark your answers on the separate answer sheet. Do not write your answers in your test book.


Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet.


Directions: Read the texts that follow. A word or phrase is missing in some of the sentences. Four answer choices are given below each of the sentences. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.


Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, letters, and advertisements. Each text is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 153-154: refer to the following notice.

Reading text:

From the Offices of
Doctor Calvin Hoffman
27 Shilling Road * Canton, IL 61520
(309) 555-0128

Because your health is important to us, we would like to remind you that it's time for your examination. We look forward to seeing you!

Please call today to schedule an appointment

Your appointment is on

Monday, September 8 at 8:30 AM.

Note: If you cannot keep your appointment, please provide at least 24 hours advance notice or you will be charged a fee.

153. Why was the notice sent?
154. What is mentioned about the doctor's office?
Questions 155-157 refer to the following menu.

Reading text:

Henri's International Cafe Casual Dining in the Heart of Pretoria

Lunch Menu Served from 11:00 A. M to 3:00 P. M.

Lunch Special

Mixed green salad
Tofu or tuna
Fruit tart
R 120. 00

Main Courses

Green split pea soup R 34. 00
French onion soup R 34. 00
Mixed green salad with peppers, tomatoes, olives, and tuna R 32. 00
Pan-seared salmon with salad or fries R 68. 00
Steamed mussels with garlic and parsley and fries R 72. 00
Grilled cheese sandwich with salad or fries R 64. 00
Herbed roaster chicken breast with assorted vegetable R 68. 00


Fresh fruit tart of the day with vanilla ice cream R 32. 00
Chocolate cake with caramel sauce R 34. 00
Baked caramel custard R 36. 00
Two scoops of vanilla ice cream with chocolate sauce R 30. 00

155. What is indicated about the lunch special?
156. What dish is offered with a choice of salad or fries?
157. What desert has ingredients that might change daily?
Questions 158-159: refer to the following notice.

Reading text:

Computer donations requested!

The Filmore Community Center is asking for a donations of used computers. The center will gladly accept any desktop of laptop computers, provided that they are still functional. Computer accessories will also be welcome; however, we do not have any need for printers at this time. Please drop off any donations at the front desk of the community center. These computers will be used for adult community classes on basic computer functions, typing, and Web-page design. The community center's classes are free for the Filmore Community. Classes are scheduled to begin in January.

Please call 555-0319 for more details.

158. What would likely not be accepted as a donation?
159. How will the donations be used?
Questions 160-161 refer to the following information.

Reading text:

East Asia Compact Technologies

Board Meeting Agenda April 21 EACT Offices - Bangkok 9:00 A. M. to 4:00 P. M.

Time Activity     Required
9. 00 A. M. Continental breakfast served  
9:30 A. M. Welcome to new members
Review of minutes from previous meeting
10:00 A. M. Chief executive's report Discussion
11:00 A. M. Finance committee's report Approve budget changes
12:00 Noon Break for lunch  
1:00 P. M. Development committee's report Sign off on new product prototypes
2:00 P. M. Legal chairperson's update Discussion
3:00 P. M. Question & answer session Discussion with EACT executives

160. What is the purpose of the information?
161. What is NOT scheduled to take place after lunch?
Questions 162-164: refer to the following information from a Web site.

Reading text:



Learn about us
Cardston Health & Fitness club

Cardston Health & Fitness Club is a unique gym designed to meet all of your needs. Our Programs are personalized and suitable for all ages and lifestyles. No matter if you're younger, older, an accomplished athlete, or just seeking to get in shape, we have the perfect programs to help you reach your goals. We offer our members many programs and services.

Included with gym membership Available for additional fee
Exercise machines and weights Certified personal trainers
Group exercise classes Massage therapy
Indoor track Nutritional counseling
Tennis courts and basketball courts Team sports programs
Olympic-sized pool and wading pool Child care

Come visit us for a tour of our facilities!

Cardston Health & Fitness club

329 8th Avenue West, Cardston, Alberta T1J 0J5

162. For whom is the information most likely intended?
163. What is indicated about the gym?
164. What is NOT listed as a benefit of membership?
Questions 165-167: refer to the following email

Reading text:

From: Su Jung Ahn <sujungahn@wanfile. co. kr>
To: Jill Webber <j. webber@halamail. co. au>
Subject: Response
Date: May 30

Dear Ms. Webber,

Thank you for contacting us here at the Daejeon Family Inn. We would be happy to provide you with accommodations during your stay in Daejeon next month. Unfortunately, we do not have any rooms at our inn that operate as suites. However, we can book your family in two rooms that are at the end of a hallway, separate from the rest of the rooms at the inn.

The two rooms are right next to each other, and you would have some privacy away from the other guests. Each room has its own bathroom with a shower and a queen-size bed. We hope they will be suitable for your needs.

If that will be to your satisfaction, we will book you in these two rooms for four nights beginning on June 26. These rooms are $30 per night. This price includes breakfast. Would you like to proceed with this reservation? If I can be of further assistance, please let me know.

Su Jung Ahn
Manager, Daejeon Family Inn

165. Why was the email written?
166. What is mentioned about the Daejeon Family Inn?
167. What did Ms. Webber most likely request?
Questions 168-171 refer to the following article.

Reading text:

July 19 - Being a home-business owner presents numerous challenges. Along with the difficulties of promoting the product or service, entrepreneurs also have to organize and manage the administrative aspects of the company. There are many products that claim to help small business owners streamline their projects. Oftentimes these products are overly expensive and sometimes unnecessary. A smart business owner is continually looking for ways to minimize administrative costs and maximize profits. Here are three options that may prove useful:

1. ADVERTISING COSTS - Advertising is absolutely essential for a new business owner. However, it can be incredibly pricey. To save costs, try online advertising. Look for Web sites or blogs that specifically cater to the industry or demographic you wish to target. Advertising on sites that have a very specific audience may prove to be effective and yield better results than more expensive, general advertising to a broad audience.

2. TEMPORARY ASSISTANCE - Many small business owners need basic administrative assistance. When hiring someone full-time is cost prohibitive, a temporary agency might provide the answer. Temporary administrative assistants are prescreened to ensure high quality, and they can help business owners manage their email, respond to inquiries, schedule appointments, contact vendors, or write newsletters.

3. LEGAL COUNSEL - The cost of obtaining legal advice can devastate a small business. Depending on the type of business, there may be low-cost or volunteer legal services available. For people working within the arts or in public service, there are nonprofit legal organizations that will take on cases for a minimal cost. In addition, some online sites have sprung up that allow creative entrepreneurs to get general legal advice and tips. The best way to find help of this nature would be to ask a lawyer to put you in touch with someone.

168. What is the purpose of the article?
169. What does the article suggest about advertising?
170. What is NOT mentioned as a task that can be performed by a temporary assistant?
171. How does the article suggest finding a nonprofit legal group?
Questions 172-175 refer to the following email.

Reading text:

From: <Alberto Santos> asantos@alphalonpharmasupply. com
To: <Ming Gao> mngao@alphalonpharmasupply. com
Subject: Letter per your request
Date: January 21

Dear Mr. Gao,

I appreciate the opportunity I have had during the last two years to work as a manager on the sales team at Alphalon Pharma Supplies. I feel that my accomplishments during my time as a manager have exceeded expectations, as I have shown measurable success.

Here are some specific examples of how I have contributed to the sales department this past year.

1. I developed a proposal for a very important client who was prepared to terminate her account. Based on my work, she instead renewed at an even higher level. Her account is now the highest revenue-generating account in the company.

2. I successfully partnered with several sales team members to attract new business opportunities. Last year, I signed on 17 business clients.

3. Given my background as a financial advisor, I was able to serve on a company-wide committee that identified areas of redundancy and ways to cut costs. Ultimately, our committee put together a proposal that was accepted by the executive board and is currently being implemented.

4. I trained three new sales assistants who were assigned to my department. These employees are now successfully working on client accounts and are contributing to the growth of the sales team.

I look forward to continuing to develop my career within the sales department. Give my record of accomplishments and the contribution I have made to the company's profits and growth, I feel that the title of my current position is below the level of work that I am doing. I ask that you consider changing my title to something that reflects my standing in the department and my value to the company.

I appreciate your consideration in this matter.


Alberto Santos

172. Why was the email written?
173. What is suggested about Mr. Santos?
174. What did Mr. Santos NOT do during the last year?
175. The word "standing" in paragraph 7, is closet meaning to
Questions 176-180 refer to the following letter.

Reading text:

Raven Classics Dublin, Ireland

August 21

Shadon's Books 8 MacCurtain Street Cork, Ireland

Account number: 209473910

Raven Classics is excited to introduce the terms of a new payment plan for bookstores. As you know, under our old payment plan, we supplied titles to bookstores at 60 percent of their list price, and payment was required before the product was shipped.

This option will still be available to those who prefer it. However, in an effort to support independent business, we have come up with a second option. Under this alternate plan, booksellers will be shipped titles on credit and can hold them for up to six months. If the titles are sold during that time, the bookseller must pay us 80 percent of the list price. If the titles are not sold, they can be returned, and no charge will be incurred. This plan is only available to merchants who, like yourself, have ordered from us in the past. We hope this will enable lower-volume establishments to stock a wider range of our books at less financial risk to themselves.

Of course, participants in either program will still receive our monthly newsletter and promotional posters for optional in-store display.

Due to preexisting agreements with the larger chains, the second option will not be available for titles published in the last three months. After three months, these newer titles will subsequently become eligible for both plans. We will continue to provide free shipping from our warehouse to stores, but we regret that we are not able to cover the costs of return shipments.

176. What is the purpose of the letter?
177. What is mentioned about the old plan?
178. What is the stated goal of the second option?
179. What is NOT part of the second option?
180. What is required to participate in the new offer?
Questions 181-185 refer to the following form and e-mail.

Reading text 1:

Brady Supply Warehouse

Electronic Order Form Confirmation Number: 341A7T

Company Name: John Mellon Home Specialty
342 Dundas Street East, Toronto, Ontario M5B 2GB


Item Number Item Description Quantity Price per Item Total Price
104 Wide paintbrush 30 $4. 90 $147. 00
103 Narrow paintbrush 20 $. 4. 20 $84. 00
185 Paint roller 50 $1. 10 $55. 00
117 Extra-large painting tape 20 $4. 60 $92. 00
143 Plastic cover cloth 30 $1. 80 $18. 00
210 Primer paint 30 $6. 90 $207. 00
164 Sandpaper, 20-sheet pack 5 $5. 70 $28. 50


$631. 50
For pickup
$631. 50

Orders will be shipped within five days from the day we receive the order. If you opt to pick up your order, it should be available three days after you place the order. Please call us at 416-555-0163 to confirm that the orders is ready for pickup before you arrive.

Reading text 2:

From: john@jmellonhome. ca
To: info@bradysupplyhouse. ca
Subject: Assistance
Date: April 7

I placed an order online on April 5. My confirmation number is 341A7T. I need to make a few revisions to my order, and I'm hoping it is not too late to do so. Unfortunately, I mixed up the quantities for items 103 and 104. I should have requested 20 wide paintbrushes and 30 narrow paintbrushes. Could you please change this? Also, I would like to cancel the order for item 143 altogether. Finally, I'd like to order an additional five packs of item 164.

I was originally planning to pick up my order tomorrow, April 8; however I realize that you probably need time to correct my order. Would I be able to pick it up the morning of April 9 instead? I am scheduled to start a large job that same day, and I will need the sandpaper and the painting tape in order to begin. If for any reason the whole order is not available that soon, perhaps I could at least pick up those two items, I appreciate your assistance.

John Mellon

181. What type of customer would most likely order from Brady Supply Warehouse?
182. How did Mr. Mellon save money on his order?
183. In the email, the phrase "mixed up" in paragraph 1, is closet meaning to
184. What item does Mr. Mellon NOT want to change on his order?
185. When is Mr. Mellon going to begin his next job?
Questions 186-190 refer to the following memo and report.

Reading text 1:

From: Lance Shelly, Vice President - Accounting
To: Managers, Wytell, Inc.
Date: September 25

Attention all managers:

Thank you for your diligent efforts in tracking the travel expenses of the employees you supervise. As you know, we only began this practice in the last year. The decision was made as the company began to expand beyond a size where reimbursement could be managed informally.

We are implementing the following changes and ask that you communicate them to your department. First, it has come to our attention that many employees do not feel that the current daily amount allowed for food expenses is enough. We are going to increase this allowance to $50 a day beginning on October 1. Second, we wish to trim expenses by requiring that employees make advance copies here at the office of any paperwork they will need while on business trips. When employees use commercial vendors to make copies, it tends to cost the company more than is necessary. As of November 1, we ask that you not approve any such expenses.

Thank you for your assistance in this matter.

Lance Shelly
Vice President, Accounting

Reading text 2:

Travel Expense Report

Employee Name: Krit Suttirat Date Submitted: October 15
Employee Number: 184926 Department: Human Resources-Recruiting

Please enter both the amount for each category and a description of what the expense was.

Date Oct 5 Oct 6 Oct 10 Oct 11 Oct 12
Location Los Angeles Los Angeles Sacramento Sacramento Sacramento

Car rental

Car rental, Gas

Car rental
Car rental, Gas
Lodging $165
Hotel-1 night
_____ $280
Hotel-2 nights
_____ _____
Food $35
2 meals
3 meals
2 meals
2 meals
2 meals
Supplies $52
Brochure copies
_____ _____ $8
Total $292 $91 $316 $81 $87

Grand Total: $867

Employee Signature: Krit Suttirat
Supervisor Signature: Sheila M. Kearns

186. According to the memo, why did Wytell, Inc. , start requiring travel expense reports?
187. What is stated about the food allowance?
188. What is Ms. Suttirat's position?
189. What is indicated about Ms. Suttirat?
190. Which of Ms. Suttirat's charges would not be approved after November 1?
Questions 191-195 refer to the following letter and document.

Reading text 1:

Dear Museum Patrons,

We wish to thank you for your patronage of the Science Museum of Birmingham. The Science Museum has been a respected establishment within the community of Birmingham for the last thirty years, contributing to science education for children and adults. We would like to invite you to participate in a fund-raising campaign to commemorate our opening 30 years ago. Through this campaign, we hope to raise enough money to expand our offerings at the museum.

We hope to raise at least £20, 000. These funds would allow us to create an interactive wing within the Science Museum that we know children and families would enjoy visiting. Our new exhibit would feature equipment and materials that allow visitors to explore, theorize, and even conduct their own experiments. Should we be able to raise £30, 000, we would also embark on a small renovation project, creating a new front entrance to the museum that would provide better insulation during the winter and help to conserve energy and reduce pollution.

If we meet the ambitious goal of rising £40, 000, we would also be able to add a cafe within our gift shop, something many visitors have requested. And finally, if we are lucky enough to reach our ultimate goal of £50, 000, it will be possible for us to do all of those things and host an incredible traveling exhibit on "Wild Music: The Songs of Life". This exhibit has been at prominent science museums throughout Europe, and we know the Birmingham community would richly benefit from it.

Any support you can provide to our campaign would most appreciated. We look forward to seeing you at the museum soon.

Laura Jenkins, Curator

Reading text 2:

Minutes from Science Museum of Birmingham Staff Meeting - September 8

1. Reviewed weekly museum attendance for August. Numbers were slightly low, but this is probably due to people being away on holiday.

2. Received an update on the amazing success of our fund-raising campaign. Many thanks to everyone who assisted with this undertaking.

3. Laura Jenkins will soon solidify the dates for the Wild Music exhibit we will host next year. Paul Jacobs gave some details on the large publicity campaign he is planning to inform people about this exciting exhibit.

4. Work on the new interactive section of the museum begins next week. Jian Zeng went over the plans for this new area. The grand opening is scheduled for December 1. The staff brainstormed about additional ideas for experiments that visitors could participate in.

5. Manik Bhatta reviewed the calendar for upcoming school group visits to the museum. He has hired an additional staff member, Beverly Thompson, to help him with the work of scheduling the visits so he can concentrate on developing curricula for learning programs and inviting guest lecturers.

191. What is the purpose of the letter?
192. What is NOT mentioned about the Science Museum?
193. According to the letter, what project would benefit the environment?
194. How much money did the museum probably raise?
195. Who most likely is Mr. Bhatta?
Questions 196-200 refer to the following instructions and email.

Reading text 1:

Common Issues with the YJD Video Camera

Problem Suggested Action
No power is supplied to the camera
  • Connect the power adapter securely.
  • Detach the battery pack an reattach it firmly.
  • Replace the dead battery with a fully charged one.
The battery operation time is extremely short even after the battery is fully charged.
  • Check that the light comes on when the power adapter is attached to be sure that the adapter is functioning properly.
  • The battery is worn out and needs to be replaced. New batteries can be purchased in stores or online.
Recording is not working.
  • Recording space is full. Delete unnecessary files from the current memory card, or insert a new memory card.
The focus does not adjust automatically
  • Set the Focus button to Automatic.
  • Clean the lens and check the focus again.
Playback is not working.
  • Make sure the Function button is set on Playback, not Record.
  • To watch images on a television, set the television to the channel or input mode that is appropriate for video playback.
Files cannot be deleted.
  • Under Settings, remove the protection option from the files and then delete them.
The touch sensor does not function
  • Use your fingers to touch the sensor. The sensor does not function if you touch it with your fingernail or when wearing gloves.

Reading text 2:

From: jerry. pintar@malomail. com
To: customerservice@yjdvideo. com
Subject: Issue
Date: May 12

I recently purchased the YJD video camera from a local electronics store. The camera records high-quality videos, and I have been very pleased with how simple it is to transfer the files to a computer or video disc. However, I have begun to have some complications with a couple of different features on the camera.

First of all, the focus on my camera does not adjust on its own. I followed the instructions in the manual, and that worked fine. However, whenever I turn off the camera, the problem repeats itself. Is there a way to save the settings?

Also, despite the fact that my camera is only a few months old, the battery life is very short. I have also tried what your manual recommends on this topic. I feel that I should be provided with a replacement battery free of charge, since my camera is so new. Could you please let me know to whom I should direct this request?

Thank you so much for your assistance.

Jerry Pintar

196. What is suggested about the YJD video camera?
197. What feature does the camera include?
198. What is one purpose of the email?
199. What did Mr. Pintar probably NOT already do?
200. What does Mr. Pintar want to avoid?
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